Privacy Policy

1. Introduction

LaundroPod (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile application (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our Services.

2. Information We Collect

We may collect various types of information in connection with the operation of our Services:

Personal Information: This includes information that can be used to identify you personally, such as your name, email address, postal address, phone number, and payment information.
Account Information: When you sign up for our Services, we collect account login details such as your username and password.
Location Data: If you use our mobile app, we may collect your location to provide location-based services, such as locating the nearest LaundroPod location or service areas.
Usage Data: We collect information about your interactions with our Services, including your usage of the website and app, your laundry orders, and preferences.
Device Information: We may collect information about the device you are using to access our Services, such as IP address, browser type, device type, and operating system.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Services.
To process your orders and payments.
To communicate with you, including for customer service and marketing purposes.
To personalize and improve our Services based on your preferences and feedback.
To send updates about our policies, terms of service, or other administrative information.
To detect, prevent, or investigate security breaches and fraudulent activities.

4. Sharing Your Information

We do not share your personal information with third parties except in the following situations:

Service Providers: We may share your information with third-party vendors, consultants, or service providers who perform services on our behalf (e.g., payment processors, delivery services).
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, such as responding to a court order or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Consent: We may share your information with other parties with your consent.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we will delete or anonymize your data.

6. Securit

We implement reasonable security measures to protect the information we collect. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, such as:

The right to access the personal information we hold about you.
The right to correct or update inaccurate personal information.
The right to request deletion of your data.
The right to opt out of marketing communications.
The right to restrict or object to the processing of your data.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. Cookies are small files stored on your device that allow us to recognize your preferences and deliver personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

9. Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the updated policy on our website and app or by sending a notice to you.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email:Support@LaundroPod.com
Phone: 800-210-5061